§ 5.36.440. Notification of service interruptions.

Where service interruptions of one hour duration or longer are planned, the Cable Operator shall notify subscribers at least 24 hours before the anticipated interruption, provided that no notification shall be required for service interruptions occurring between 2:00 a.m. and 6:00 a.m. Notification need not be repeated before each anticipated interruption as long as the initial notification advises of the possibility of repeated interruptions during a specified period not to exceed one month. To the extent feasible, the Cable Operator shall avoid interruptions between 5:00 p.m. and midnight.

(Ord. No. 820, § 1, 3-19-02)