§ 5.36.465. Conditions of service—Subscriber information.
Latest version.
The Cable Operator shall send or deliver to all new and reconnected subscribers in
writing and to all subscribers at least once a year, in a form easy to read and understand,
information concerning the conditions of service, including but not limited to: rates,
fees, charges, deposits, refunds of deposits, available levels of service (tiers),
payment options, discounts (if any), service call policy, privacy protections and
disconnection and reconnection policy. The Cable Operator shall provide a copy of
such information to the City prior to its distribution to the Cable Operators subscribers
for review and comment.
(Ord. No. 820, § 1, 3-19-02)
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