§ 5.36.465. Conditions of service—Subscriber information.  


Latest version.
  • The Cable Operator shall send or deliver to all new and reconnected subscribers in writing and to all subscribers at least once a year, in a form easy to read and understand, information concerning the conditions of service, including but not limited to: rates, fees, charges, deposits, refunds of deposits, available levels of service (tiers), payment options, discounts (if any), service call policy, privacy protections and disconnection and reconnection policy. The Cable Operator shall provide a copy of such information to the City prior to its distribution to the Cable Operators subscribers for review and comment.

(Ord. No. 820, § 1, 3-19-02)