§ 5.36.470. Complaints—Subscriber information.  


Latest version.
  • Upon connection or reconnection to the system and at least once a year, the Cable Operator shall, by appropriate means, such as a card or brochure, printed notice on billing statement, or billing insert, furnish to each subscriber information concerning the procedures for making inquiries or complaints to the Cable Operator or the City, including the name, address and local telephone number of the Cable Operator and the City. The form and content of the complaint notice shall be subject to review and comment by the City.

(Ord. No. 820, § 1, 3-19-02)