Upon connection or reconnection to the system and at least once a year, the Cable
Operator shall, by appropriate means, such as a card or brochure, printed notice on
billing statement, or billing insert, furnish to each subscriber information concerning
the procedures for making inquiries or complaints to the Cable Operator or the City,
including the name, address and local telephone number of the Cable Operator and the
City. The form and content of the complaint notice shall be subject to review and
comment by the City.
(Ord. No. 820, § 1, 3-19-02)
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